Please complete the contact form below as accurately as possible to direct your query to the relevant department or store.

Our emails are monitored Monday to Friday, from 9:00 AM to 4:00 PM ( GMT UK ). We do our best to respond to all enquiries within 72 hours, but during busier periods, it may take a little longer — we appreciate your patience.

Kindly note:
We only handle queries related to MINISO UK. If your enquiry relates to a store or purchase outside of the UK, please contact the relevant MINISO store directly.